Archive for the ‘Xcelsius Support’ Category

Oct
15

Documentation Available for Xcelsius 2008 Fix Pack 3.3 (FP3.3) with support for Windows 7

We are following up to our post earlier this week with documentation for Crystal Dashboard and Presentation Design (Xcelsius 2008 with support for Windows 7) Fix Pack 3.3 (FP3.3). There are two different documents available:

  1. SAP BusinessObjects Xcelsius 2008 Fix Pack 3.3 (FP3.3) What’s Fixed
  2. SAP BusinessObjects Xcelsius 2008 Fix Pack 3.3 (FP3.3) Release Notes

We look forward to receiving feedback on this new Fix Pack.  Have a great weekend!

Soo Tang Yuk is the ‘Xcelsius Gurus Network” community manager and evangelist. To find out more about her, please visit the About Us page.

Aug
11

NEWS: Xcelsius PowerPoint & Adobe Flash 10.1 Issue

UPDATED: SAP JUST ANNOUNCED THAT ADOBE RELEASED THE FIX EARLY. CLICK HERE TO READ.

If you are the average Xcelsius user who demos dashboards on a regular basis via PowerPoint you’ve probably encountered the issue seen below when you try to view your dashboards in PPT after updating to Adobe Flash Player 10.1  As you can see this issue has been looming for about a month now, and there is finally a solution.

This week SAP informed us that they’ve finally been able to work with Adobe to create a patch.  The good  news?  While Adobe will not be releasing the patch until another week or so, anyone who desperately needs it can contact SAP support to obtain it early!

Here is Adobe’s official announcement.

Be sure to return and share your experiences with the community!

Mico Yuk is a 2010 SAP Mentor and the founder of the Xcelsius Guru Network and the Everything Xcelsius blog. To learn more about her, please visit our About Us page.

Jun
18

Crystal Dashboard and Presentation Design (Xcelsius 2008) Fix Pack 3.2 (FP3.2) Documentation Available!

As promised, we are letting you know first that the Crystal Dashboard and Presentation Design (Xcelsius 2008) Fix Pack 3.2 (FP3.2) Documentation is available to explore. There are two different documents available:

  1. SAP BusinessObjects Xcelsius 2008 Fix Pack 3.2 (FP3.2) What’s Fixed
  2. SAP BusinessObjects Xcelsius 2008 Fix Pack 3.2 (FP3.2) Release Notes2

We will follow up with another post, once we finalize our evaluation!! Have a great weekend!

May
1

Xcelsius Training Support Calendar


Need Xcelsius 4.5 or 2008 Technical Support?

Use the interactive calendar below to schedule a personal online consultation with one of our Xcelsius Gurus.
What do you get? A phone conversation with one of our Xcelsius Gurus on your schedule to discuss your issue!

If you have any problems using the calendar please contact us. (Don’t worry we hate spam too, and will never share your email address, ever.)